CANCELLATION POLICY 2020 / 2021

 

FLEXIBLE - 2 PM (BEST FLEX)

Guests can cancel free of charge until 2:00 PM on the day of arrival. In case of cancellation after 2:00 PM on the day of arrival, the guest pays an amount equal to the first night.

No prepayment required.

 

FLEXIBLE - 7 DAYS (STANDARD) | PROMO RATE

Guests can cancel free of charge up to 7 days before arrival. In case of cancellation in the 7 days before arrival, the guest pays 80% of the total price. In case of no-show, guests pay an amount equal to the total price.

The guest pays 100% of the total price in advance until 7 days before arrival.

 

NON REFUNDABLE (NON REF)

In case of cancellation, the guest pays an amount equal to the total price at any time.

The guest pays an amount equal to the total price at any time in advance.

 

FAIR RATE PARTLY REFUNDABLE - 42 DAYS (FAIR) | Not for groups of 10 rooms or more

The guest pays 25% of the total price in case of a cancellation after the reservation and an amount equal to the total price in case of cancellation within the 42 days prior to arrival.

The guest pays 25% of the total price in advance after the reservation and the balance in the 42 days before arrival.

 

LEISURE - 7 DAYS | Leisure travel

Guests can cancel free of charge up to 7 days before arrival. In case of cancellation in the 7 days before arrival, the guest pays 80% of the total price. In case of no-show, guests pay an amount equal to the total price.

No prepayment required.

 

The cancellation policy for (group) reservations of 10 rooms or more may vary!